Are you responsible for technical documentation but haven't had any training or support? Are you a technical writer working alone without access to editors? Do you need technical assistance with your templates and tools? We can help.

Information Mapping

Are you working in an Information Mapping environment? Information Mapping templates help you create content but do not enforce many of the principles that make Information Mapping effective. Editing is the key to quality and effectiveness.

We can help by editing your content to ensure the overall quality of your documentation and compliance with IM principles.

Content management

More and more content creation is taking place within content management systems (CMS). Content management makes it much easier to stay on top of large quantities of information and large document sets, but it does impose greater requirements and restrictions on technical writers and the authoring process. Are you moving into a content-management environment, or working in one now? If you need assistance, InternetEdit can help. We can ensure consistency, manage standards and provide overall quality assurance on your content and the resulting user experience.

Simplified English

Simplified English is a powerful standard for creating content that is easily understood regardless of literacy level or ESL concerns. Simplified English also helps you minimize the costs of translation and increase the consistency of your documentation.

If you aren't using Simplified English, consider adopting it. If you are using it, let us help you with your editing needs.

Task-based documentation

Task-based documentation is structured entirely around users performing specific tasks. The task-based model of documentation relies heavily on successful audience and task analysis, and can produce very user-friendly documents. It is appropriate for procedural material and for most of the technical content needed by task performers.

InternetEdit uses editors who have expertise in task-based documentation. An important focus is consistency of form and structure. Users develop expectations about how information is delivered in a given document set. In task-based documentation, where the user is trying to get just enough information to perform a task and may be working in urgent, difficult or distracting conditions, consistency helps them find and use the information they need.

We can help you optimize your task-based documentation by troubleshooting problems with structure and consistency, in addition to optimizing your language and content.

More about our services

We offer quick turnaround time and a full menu of editing services.  We also provide a range of documentation support services.

Using email or our web portal, you can get your work back in hours, not days.  And we accept all major credit cards through our PayPal online payment portal. (Click here for important information about PayPal payments.)

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